In 2020, 3.8% of Yallacompare customers declared that they had made a claim on their car insurance within the last 12 months compared to 8% in 2019.Examining this data by customer nationality reveals that Pakistani drivers declared themselves to be the best drivers with just 2.5% having made a claim in the past 12 months. This was some way ahead of the second-placed country – 3.2% of customers have claimed in the last 12 months. Third, fourth and fifth places were taken by Filipinos, Syrians, and Jordanians respectively. Of Yallacompare’s top 10 customer nationalities, Emiratis have the most claims with 5.5% of customers claiming in the past year.
This data, as declared by customers while buying their insurance, is used by insurers in calculating the price of a premium. Customers may get discounts of up to 30% depending on their claims history.Jonathan Rawling, CFO, Yallacompare, says: “While it would be fantastic news to suggest the lower claim figure is down to a remarkable increase in safer driving, it’s pretty safe to say the lower number of claims is more likely to be attributable to less travel and lower car usage due to the virus lockdown, curfews imposed and working from home.”